Consumer Data Privacy and CCPA Compliance
Strategic
68
Financial
33
Confidence
85
Risk
85
Capacity
81
Total Score
65
Initiative Name
Consumer Data Privacy and CCPA Compliance
Executive Sponsor
Megan Rapinoe
Project Cost
$2,800,000.00
Status
Planned
Investment Type
Foundation
Business Owner
Oscar Martinez
Short Description
Build operational capabilities to comply with California Consumer Privacy Act and emerging state privacy laws. Includes consent management platform, data subject request workflow, and data inventory across all consumer-facing systems.
Strategic objectives
Increase digital channel conversion and self-service adoptionSecondary
Privacy compliance underpins customer trust in digital self-service channels.
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